Quickly find answers to your questions about Voxtya
Voxtya is an online reputation management platform that uses artificial intelligence to automatically respond to your customer reviews on Google, TripAdvisor, Facebook, and other platforms. Our solution helps restaurants, hotels, and businesses save time while improving their rating and visibility.
Voxtya is designed for any business that receives customer reviews: restaurants, hotels, local shops, hair salons, garages, medical offices, and more. Whether you have one location or many, our solution adapts to your needs.
Voxtya stands out with: (1) its 100% automatic mode that responds without intervention, (2) its advanced customization based on your tone and business, (3) its affordable pricing based on features rather than volume, (4) its simple and intuitive interface designed for non-technical users.
Once activated, the automatic mode detects each new review in real time. The AI analyzes the content, sentiment, and context, then generates a personalized response based on your settings (tone, signature, business information). The response is published directly on the relevant platform, without any action required on your part.
Absolutely! You can configure: the tone of responses (formal, friendly, professional), your business name, a custom signature, specific information to mention (hours, specialties, promotions). The AI uses these settings to generate responses that truly reflect your identity.
The AI is specially trained to handle negative reviews with diplomacy. It acknowledges the issue, offers appropriate apologies, proposes solutions, and invites the customer to return. You can also set up alerts to be notified immediately about negative reviews and intervene manually if needed.
Voxtya connects to Google Business Profile, TripAdvisor, Facebook, Yelp, and other review platforms. All your reviews are centralized in a single dashboard, and you can respond to all of them from the same interface.
This feature lets you automatically generate posts for your social networks (Facebook, Instagram, etc.). The AI creates engaging content based on your activity: promotions, events, new offerings. The Pro plan includes 10 posts/month, the Business plan offers unlimited posts.
Create your account in 2 minutes, connect your Google listing, and enjoy all features for 1 month. No credit card required. At the end of the trial, you choose whether to continue or not, with no commitment.
Pro (59€/month): Unlimited AI automatic replies, 10 social media posts/month, all platforms, competitor monitoring, monthly report.
Business (129€/month): Everything in Pro plus unlimited social posts, website with reservations, AI image enhancement, SMS/email review requests, and priority support.
Each plan includes 1 location. You can add as many locations as you want for $59/month each. Adding a location is done in one click from your dashboard. For more than 5 locations, contact us for a custom group rate.
No, no commitment. You can cancel at any time in one click from your account. If you cancel, you keep access until the end of your paid period. We also offer a 30-day money-back guarantee.
We accept all credit cards (Visa, Mastercard, American Express) via our secure Stripe payment. For Multi-site/Group plans, we also offer bank transfer and SEPA direct debit.
Absolutely. Your data is stored on secure servers in Europe, encrypted in transit (SSL/TLS) and at rest (AES-256). We perform daily backups and regular security audits. Your data is never sold to third parties.
Yes, Voxtya is 100% GDPR compliant. We only collect data necessary for the service to operate, you have the right to access, modify, and delete your data at any time, and we do not transfer your data outside the European Union.
You can delete your account at any time from your settings. All your data will be permanently erased within 30 days. You can also request a data export before deletion. For any requests, contact us at privacy@voxtya.com.
We only request the necessary permissions: reading your Google Business reviews and publishing review responses. We do not have access to your emails, contacts, or other personal Google data. You can revoke access at any time.
After creating your account, click "Connect Google" in the dashboard. You will be redirected to Google to authorize access. Select your business and confirm. The connection takes less than 2 minutes and your reviews sync immediately.
New reviews are detected in real time (within minutes). During the first connection, all your existing reviews are imported in seconds. Your complete review history is available immediately in your dashboard.
Voxtya is a responsive web application, accessible from any browser on mobile, tablet, or desktop. You can add it to your home screen for quick access. A native app is currently in development.
Our team is available by email at support@voxtya.com, or via the contact form on our website. Business customers benefit from priority support with a guaranteed response within 4 hours. We also offer a knowledge base and video tutorials.
