All features
Review management

Respond to all your reviews
automatically

AI analyzes each review and generates a personalized response in your tone. 100% automatic mode or with approval.

100% automatic mode

AI responds to your reviews with zero intervention. You sleep, it works.

Advanced personalization

Custom tone
Manager name
Auto signature
Business info

Review center

3 platforms connected

Auto mode ON
Total reviews
247
+12 this month
Avg. rating
4.3 ★★★★☆
+0.2 this month
Replied
89%
Pending
5
To process
Latest review · auto AI reply
M
Marie D.
★★★★★
2h ago

"Excellent service, very friendly team and delicious dishes!"

Voxtya AI reply · published 2.1s

"Thank you so much Marie! The whole team is delighted with your feedback. See you soon at Café Lumière 🌟"

Everything to manage your reviews

Powerful tools that work for you 24/7

Multi-platform centralization

Google, TripAdvisor, Facebook... all your reviews in a single dashboard. No more juggling between platforms.

G
Google My Business 12 new
f
Facebook 3 new
T
TripAdvisor 5 new
100% AUTO

100% auto AI replies

AI analyzes the content, sentiment, and context of each review to generate a unique, personalized response.

"Slightly slow service at lunch, 30 min wait..."

★★☆☆☆
AUTO

"We are sincerely sorry for this wait..."

Published automatically 2 min ago

Manual mode available if you prefer to approve

Smart review collection

Send review requests via SMS or email after each visit. Boost your review volume and rating.

QR Code

SMS

Email

Spin wheel included

List view and advanced filters

Find any review in one click. Filter by platform, rating, response status, or date.

All 5★ 4★ Negative
★★★★★
Pierre L. Replied
★★★★☆
Marie D. Pending

What your customers see

Two complementary modules — review collection and wheel of fortune — activated in 1 click from your dashboard.

Review request

Your feedback matters

Share your experience in 30s

CL
Café Lumière

How was your visit?

Tap a star to start

Leave a Google review

Counter QR · post-visit email · shareable link

Spin wheel

Try your luck

1 guaranteed gift per customer

Gifts: Free coffee · -10% · Croissant · Dessert
SPIN THE WHEEL

Gamification = +50% reviews · you pick the prizes

See it live

Try the real customer flow on our demo

Le Bistrot du Marché demo · no signup required

How it works

In 3 steps, your reviews respond on their own.

Connect your platforms

Google, Facebook, TripAdvisor. 2 minutes via secure OAuth.

TripAdvisor + Yelp, Booking

AI replies for you

Custom tone, manager signature, business info. Sentiment-aware.

"Thanks Marie, see you very soon!"
Generated in 2.1s

You stay in control

Auto-publish or manual approval, 1-2★ alerts, full analytics.

Auto-mode
Approval
Alerts
Analytics

Why automate your replies?

The tangible ROI your competitors are still missing.

Without Voxtya

  • 2h+ per week on replies
  • 60% of reviews stay unanswered
  • Average rating: 3.8/5
  • No alerts on negative reviews
With Voxtya

With Voxtya

  • 5 min per week (90% saved)
  • 100% reviews answered in <5 min
  • Average rating: 4.4/5 (+0.6)
  • Instant email alert on 1-2★

Averages observed on 850+ businesses after 90 days of usage.

Concrete results

2h

time saved per week

+300%

more reviews collected

98%

response rate

Automated review collection

4 ways to collect 3× more Google reviews without manual follow-up

The #1 lever to reach Google Maps top 3. Voxtya equips your business with the 4 most effective 2026 collection tools, all configurable in 5 minutes from your dashboard.

⭐ 3× more reviews · brings customers back

Wheel of fortune

Customer leaves a review → spins the wheel → wins a prize you configured. Leaves with a 30-90-day code = reason to come back.

1/4
customers spin (vs 1/100 without gift)
100%
of prizes you fully configure
  • You pick the 6 prizes + odds
  • Anti-cheat: 1 spin / customer / 90 days
  • Prize code sent automatically by email
  • Print-ready QR flyers (A6, A5, A4, roll-up)

In-store QR code

Easiest to deploy (5 minutes)

Custom QR code with your branding (logo + color). Customer scans with phone → Voxtya collection page → 30 seconds to leave a Google review. 1 in 7 customers scans (with well-placed call-to-action).

  • Printable PDF + pre-cut sticker
  • Deep link straight to your Google listing (1 click = review form)
  • Compatible with wheel of fortune (winning combo)

Post-visit / post-appointment email

Auto-sent D+1

Auto email sent D+1 or D+2 after customer visit: "Hi {first_name}, glad to have hosted you yesterday! If you enjoyed it, a 30-sec Google review would mean a lot 🙏 [link]". Response rate: 8-12% (vs 1% without follow-up).

  • First-name personalization + brand voice
  • Manual or auto contact import from POS / calendar tools
  • Sending included in all plans (via Brevo)

Post-appointment / post-delivery email

Ideal for salons, doctors, contractors

Pro-designed email sent D+1 after appointment / project delivery. A/B-tested subject line for max opens. "Leave a Google review" button that pre-fills rating (5★ default). Response rate: 12-18% for salons / 25-35% for contractors (post-project).

  • Responsive template (mobile + desktop), included in all plans
  • Customizable: team photo, business name, direct listing link
  • Sent via Brevo (IP reputation + 95%+ deliverability)

Voxtya recommended strategy

Winning combo: Wheel of fortune (systematic 1/4 gift) + in-store QR (passive trigger) + D+1 SMS for loyal customers (gentle reminder). With these 3 levers in parallel, expect 15 to 30 new reviews/month from month 1 for a business with 100+ customers/week. After 90 days, your average rating structurally moves up 0.3 to 0.8 stars and Google gives you 5-15 Maps positions.

FAQ

Frequently asked questions

Does the AI really match my tone?

Yes. You train the AI with 2-3 example responses at setup, it learns your style (formal/friendly, tone, length). Every response can be edited before sending. Full-auto mode activates only after 20 manual approvals.

Compatible with Google, TripAdvisor, Facebook?

Google Business Profile, TripAdvisor, Facebook Pages, Yelp — all supported. For Google, auto-publish depends on GBP API (validation in progress). Otherwise "1-click Copy + Open GBP" works for all listings.

Are 1-3 star reviews published?

On Voxtya's review collection page, 1-3★ ratings go to a private email feedback form instead of your public Google listing. You get the info, protect your rating. Compliant with Google Reviews Policy.

Can I reply manually anytime?

Of course. AI generates a draft, you approve / edit / rewrite. You stay in control. In "assisted" mode, each draft is emailed for approval before publishing.

Google review replies: a real local SEO lever

Google confirmed in 2024 that review response rate is a ranking signal in the local pack. Moz Local Search Ranking Factors 2026 studies show that a business responding to 90%+ of its Google reviews ranks on average 1.5 positions higher than an equivalent competitor that never replies. Responding shows the algorithm (and next customers who read) that you're active, attentive, and care about your e-reputation.

The problem: writing 40 personalized replies per month takes 2-3 hours, and negative reviews require real diplomacy to avoid escalation. Voxtya solves this with AI (Groq gpt-oss-120b) that learns your tone from 3-5 examples, proposes a draft tailored to each review's content, and lets you have the final word in 1 click. 1-2★ reviews are systematically flagged for manual validation before publishing.

Also discover how to collect more reviews (wheel of fortune, QR code, post-visit email), see our plans from €39/month which include AI replies + collection, or browse our industry recipes for restaurants, beauty salons, bakeries, trades and medical practices.

Discover reviews collection

Counter QR code, post-visit email, wheel of fortune — the funnel to multiply your Google reviews before there's anything to reply to.

Ready to automate your reviews?

Try free. Cancel anytime.

Why Google review management is strategic for a local business

88% of consumers check Google reviews before visiting a local business, restaurant, medical practice or hair salon. A listing at 3.8 stars instead of 4.5 loses up to 30% of clicks on your search screen — that many potential customers going to the competitor next door. That's why replying to 100% of your reviews (positive and negative) is now a pillar of local visibility, just like your website or up-to-date hours.

What Google actually measures on your listing

The local ranking algorithm (Local Pack + Google Maps) integrates three signals from reviews:

How to reply effectively to a negative review

A 1★ review is not fatal — it's often an opportunity to recover the customer and reassure prospects reading the exchange. Three rules:

  1. Reply within 24h. A longer delay reads as disinterest.
  2. Don't be defensive. Acknowledge the issue ("we're sorry about this experience"), propose a solution (direct email, refund, gesture).
  3. Stay factual and polite even faced with an unfair review. Your future customers read the entire conversation.

Voxtya auto-generates drafts in this tone, tailored to your sector (restaurant, salon, garage, medical practice…). One-click approval and the reply lands on Google Business Profile in 15 seconds.

Collect more reviews without pressuring customers

QR code + post-visit SMS collection multiplies monthly review volume by 3 to 5. Voxtya includes:

How long to see results?

On the businesses we track, going from 3.8 to 4.5 stars takes an average of 3 to 6 months with active collection and automated replies. Google Maps traffic impact is visible within 30 days. ROI is mechanical: each extra star = about 10 to 15% more clicks on your listing.

Learn more: check our modules starting at €39/month, our local SEO blog, or try our free Google listing audit in 30 seconds.