Day to day
Health and wellness practice: reassuring reviews, tactful replies
Physiotherapist, osteopath, dentist, psychologist or wellness practitioner: future patients read reviews before booking, and you cannot reply just anyhow. Voxtya helps you look after your online reputation while respecting professional confidentiality.
Google reviews for your practice, without asking anything intrusive
Satisfied patients rarely think of leaving a review. A discreet QR code in the waiting room, or handed over with the invoice, lets them do it in thirty seconds if they wish. Recent reviews reassure people looking for a practitioner in your town, and balance out an older unfair review.
Reply to reviews without ever mentioning care
A patient unhappy about the wait or a fee leaves one star. Replying is delicate: nothing should hint at a reason for consultation. Voxtya suggests courteous replies with no medical detail at all, restating your commitment to your patients. You choose: posted automatically, or checked by you before going on Google.
An online appointment request, called back by your front desk
In the evening, a new patient fills in the appointment request on your website: preferred time, whether it is a first visit, a few words about the request. You get it by email, and your front desk calls back to set the time. You stay in control of your diary, with no missed calls.
A clear website that answers practical questions
Address, access, parking, accessibility, hours, payment methods: these questions tie up the phone during appointments. Your Voxtya website, built from your Google listing, answers them once and for all, with a FAQ you complete at your own pace. Closing for the holidays? A “Closed from … to …” banner, with your message (who is covering for you, for instance), shows before and during the closure.
A practice that English-speaking patients understand too
In a tourist or student town, some patients do not speak French. Your website can be shown in French and English: the translation is done for you, with nothing to retype.
All your reviews and your rating trend in one place
At a glance you see new reviews, those waiting for a reply and how your rating evolves month after month. Ten minutes a week is enough to keep a well-kept Google listing, between two patients. No more checking your listing every evening to see whether someone has written.
Get found when people look for a physio or osteopath in town
Google highlights complete, well-rated listings. Voxtya tells you for free what yours is missing: categories, hours, photos of the practice, description. An up-to-date listing and recent reviews make you visible to local patients.
Fewer calls for the front desk
Every question answered by your website or Google listing is one call fewer during a session. You, or your receptionist, save time for the patients who really need it. Patients arrive knowing where to park and what to bring, and appointments start on time.