Day to day
Bakery: more Google reviews and an online shop window that tempts
In a bakery, everything is decided in seconds: a customer in a hurry types “bakery” into Google Maps and walks into one of the top three. Your rating, the number of recent reviews and accurate opening hours make the difference. Voxtya helps you look after all of it between two batches.
Get more Google reviews for your bakery
You have had loyal regulars for years, yet only a handful of reviews. Voxtya gives you a poster and a QR code for the till. Customers scan while waiting for their change and leave a rating in thirty seconds. The wheel of fortune, with a pastry or a small cake to win after their review, turns it into a game. Within weeks, the chain next door is no longer alone at the top of the map.
Reply to every review from the bakehouse
At 5 am you are at the kneader, not at a computer. For each review, Voxtya drafts a reply in your tone: a warm thank-you for a compliment on your baguette, a calm answer about an over-baked loaf or a Sunday queue. You approve it from your phone during your break and publish it on Google in one click: every customer sees they were heard.
Holiday hours and closures shown on your website
Your website is built from your Google listing: address, shop photos, opening hours. Closing on a Monday? The closed day shows on your website in the weeks before. Going on holiday? Enter the period “from … to …” with a short message: a “Closed from … to …” banner appears on its own on the site before and during your break. Fewer customers find the door closed, and fewer one-star reviews follow a bad surprise.
Your breads, pastries and cakes online, with prices
Sourdough, seeded loaves, custard tart, the weekend gateau: you list your products with their prices and allergens, and a QR code in the shop opens the same list on a phone. The “Products & brands” section highlights your signature products with a photo, a name, a description, an optional price and a category, plus the brands you stock, with their logo. It is a showcase, not an online shop: customers know what they will find before they come, and ask fewer questions at the counter.
Take orders for cakes and celebration pieces
Birthdays, christenings, office platters: on your website, an order form asks the questions you choose: date, number of servings, flavour. You get the request by email and call back with a price, without taking notes between two customers.
Show off the seasonal cake or the bread of the month
New products often stay in the window. Describe them in one sentence with a photo: Voxtya writes the post, you place it for Friday evening, and customers know what is waiting for them on Saturday morning.
Follow up with your order customers by email
These order customers left you their email. A campaign sent from Voxtya in a few clicks asks for their review. Unsubscribes are handled for you, and the same customer is never asked too often.
Software built for craft bakers
Everything happens on your phone, in ten minutes a week. Review replies go out automatically or after your approval, as you choose; you approve every post before it goes out, and a real person helps you if you get stuck.