Voxtya
Case study · Bakery

Boulangerie du Centre: from 4.0 to 4.6 on Google in 6 weeks

This independent bakery turned on Voxtya (QR code at the till, AI review replies, website and posts) to stand out from the chain next door and keep its regulars.

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4.0 → 4.6Google rating
38 → 87Google reviews
6 weeksto get there
01The business

Boulangerie du Centre

Bakery

This independent bakery turned on Voxtya (QR code at the till, AI review replies, website and posts) to stand out from the chain next door and keep its regulars.

02The starting point

Before Voxtya

Rating 4.0, 38 reviews, 14th on Google

03The solution

What was set up with Voxtya

QR code at the till + email the next day
A reply to every review within 24 h
One post a week (the Sunday brioche)
Voxtya website
04The results

What changed

Before

Rating 4.0, 38 reviews, 14th on Google

With Voxtya

Rating 4.6, 87 reviews, 2nd on Google in 6 weeks

They also say
« Easy to use, even for someone like me who isn't comfortable with technology. I recommend it to all restaurateurs. »
Jean-Marc M., Boulangerie du Marché, Bordeaux
« Rating up from 4.2 to 4.7 in 3 months. Google now puts me in the top 3 in my area. »
Julie B., Boulangerie du Marché, Nantes
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