Looking for software to collect more Google reviews, reply with AI and boost your online reputation? Honest comparison of the 6 market solutions with prices and features.
Why use Google reviews software?
Your Google rating is the first quality signal potential customers see. A few tenths of a star can tip a customer who hesitates between two places.
Dedicated software saves you time on 3 critical tasks:
- Collect more reviews: QR code on tables/counters, post-visit email, gamified wheel of fortune.
- Reply to 100% of reviews: AI drafts a personalized reply in your tone in seconds. You read it and paste it on Google.
- Analyze trends: sentiment, recurring keywords, alerts on negative reviews.
Without a tool, many reviews end up unanswered. With Voxtya, every review has a reply ready: you just publish it.
Google reviews software comparison (2026)
| Solution | Price | AI replies | Wheel of fortune | Multi-platform | Free trial |
|---|
| Voxtya | EUR 49/mo (Review collection + Replies) / EUR 119 (Suite) | Yes | Yes 6 configurable prizes | Google (Facebook and TripAdvisor soon) | Free trial no commitment |
| HorusApp | EUR 69.90/mo | Yes | Yes 6 sections | Google only | 30-day money-back |
| Zenchef | EUR 129+/mo (Manage) | Basic | No | Google + TripAdvisor | On demand |
| Trustpilot | Enterprise quote | No (manual) | No | Trustpilot only | Limited free tier |
| Birdeye | EUR 150-300/mo | Yes | No | 150+ platforms | Demo on request |
Verdict: For a local business, Voxtya offers the best price/features ratio (30% cheaper than Horus for the same reviews + wheel with the EUR 49 bundle), plus website and zero-commission bookings with the Website + Bookings bundle (EUR 49) or the Suite (EUR 119).
How to choose your Google reviews software
- How many reviews per month currently? Under 20 = prioritize collection (QR + wheel). Over 100 = prioritize AI replies.
- Any staff dedicated to replying? If not, AI is mandatory.
- How many platforms? Google only: Horus or Voxtya. Google + TripAdvisor + Yelp: a multi-platform tool like Birdeye.
- Need website + bookings too? Voxtya covers them with the Website + Bookings bundle (EUR 49). Otherwise Wix (EUR 15) + Zenchef (EUR 129) costs 3x more.
- Monthly budget? Below EUR 50: one Voxtya module (EUR 29) or a 2-module bundle (EUR 49). EUR 50-150: Voxtya Suite (EUR 119, all 6 modules). Above EUR 150: Birdeye enterprise.
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Frequently asked questions
How much does Google reviews software cost in 2026?
Prices range from EUR 29/mo (one Voxtya module) to over EUR 300/mo (Birdeye enterprise). Mid-market averages EUR 60-130/mo (Voxtya Suite, Horus, Zenchef). Watch for commissions: TheFork adds EUR 2.60 per cover.
Can review software really respond for me?
Yes, with care. AI drafts a personalized reply in your tone in seconds, and you validate it before publishing. With Voxtya, you copy the reply and paste it on Google.
Does Voxtya really publish replies on GBP?
Currently Voxtya generates the AI reply + opens your Google Business page in 1 click for you to paste and publish. Google does not yet let software like ours post a reply on your behalf.
How long until I see results?
The first reviews usually come in the first week if the QR code and wheel are clearly visible. Your rating moves more slowly, over a few months, depending on your starting point. No result is guaranteed.
