VoxtyavsCustplace·Customer reviews and local presence

Custplace alternative: Voxtya vs Custplace (2026)

Voxtya or Custplace? Who each is for: Voxtya, businesses that want a real website and bookings, not just a local page; Custplace, a free plan to get started (local page, review replies). Entry price: Voxtya, €29/month per service, Suite €119/month; Custplace, FREE €0, BUSINESS €35/month excl. VAT, PREMIUM €125/month excl. VAT (annual), ELITE on quote. Custplace is a French reputation and local marketing software, NF-certified, built first for multi-site networks, now with a free plan for independents focused on visibility in AI search engines. Its pricing page lists FREE at €0, BUSINESS at €35/month excl. VAT and PREMIUM at €125/month excl. VAT (billed annually). Voxtya serves local businesses with 6 connected services: reviews, replies, website, bookings, social media and competitor tracking.

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Quick answer

Custplace is a good choice for a network of locations that wants certified reviews, 100+ review sources in one place and listings pushed to directories, and its free plan lets an independent get started. For a local business that wants a real website, bookings, a prize wheel and social media connected to its reviews, Voxtya brings it all together, one service at a time.

Comparison table · When to choose Custplace · All-in-one · Pricing · Switching · Outside France · FAQ

Also read: Voxtya vs Guest Suite · Voxtya vs Partoo · Google reviews software

Side by side

Voxtya vs Custplace at a glance

Feature Voxtya Custplace
Review collection QR code, post-visit email, prize wheel QR code, email, text, app, point of sale (Premium)
AI review replies In your tone, automatic or reviewed “AI writes replies in line with your guidelines”
Website Full website built from your Google listing Local page (GEO), no full website
Bookings Commission-free Not shown
Social media posts AI studio, Instagram, Facebook and Google Google and Instagram posts (BUSINESS)
Listings distribution Google listing Google, Apple Maps, Pages Jaunes, GPS (PREMIUM)
Price €29/month per service, Suite €119/month FREE €0, BUSINESS €35/month excl. VAT, PREMIUM €125/month excl. VAT (annual), ELITE on quote
Commitment No commitment, cancel in 1 click Annual billing shown for BUSINESS and PREMIUM
Trial 30 days free 30-min demo, “trial or personalised demo”

Prices checked on October 29, 2026 on the official websites.

When to choose Custplace

What Custplace does well:

  • A free plan to get started (local page, review replies)
  • Business information pushed to Google, Apple Maps and Pages Jaunes
  • Multi-site networks: NF-certified reviews, 100+ review sources (Premium)

When to choose Voxtya

What Voxtya does differently:

  • Businesses that want a real website and bookings, not just a local page
  • A prize wheel and email campaigns to get reviews
  • 30-day free trial on every service
  • A reply to every review, in your tone, published automatically or approved by you
All-in-one

Your online presence at 360°, with connected services

Voxtya is not one more tool to juggle: its 6 services share the same information and feed each other, with a single login and a single dashboard. Your Google listing fills your website, your website takes bookings, happy customers leave reviews, every review gets a reply, your posts keep your listing active, and you see each month how you compare with your competitors. Here is what each tool covers, based on Custplace’s official website.

01

Website

Built from your Google listing: name, hours, photos and reviews picked up, in French and English.

02

Bookings

One booking link for your website, Google listing and Instagram, with no commission.

03

Review collection

QR code, email after the visit and prize wheel: new reviews land on your Google listing.

04

Review replies

Every Google review gets a reply in your tone, published automatically or after you read it.

05

Social media

Posts prepared with AI and scheduled on Instagram, Facebook and your Google listing.

06

Visibility & insights

Your rating tracked every month against 3 to 5 competitors, with 3 concrete actions.

Need Voxtya Custplace
Website Included, €29/month Local page (GEO)
Bookings Included, €29/month Not shown on its website
Review collection Included, €29/month QR code, email, text (PREMIUM)
Review replies Included, €29/month AI replies
Social media Included, €29/month Google and Instagram posts (BUSINESS)
Visibility & insights Included, €29/month Directories and AI visibility

Custplace column: what its official website shows, checked on October 29, 2026.

With Voxtya

What Voxtya gives your business

More Google reviews, effortlessly

A QR code in your name, an email after the visit and a prize wheel: customers try their luck after leaving their review.

A website in your name, optimized for you

Built from your Google listing (hours, photos, reviews), in English and French, with its Google and AI visibility taken care of.

Everything in one place

Website, bookings, reviews, social media and visibility: one login, one subscription, and your details entered only once.

30 days to try it

A 30-day free trial on your own business, with no commitment: cancel in 1 click if it isn’t right for you.

A real person to help you

A question or a setting to change? A real person replies by email, in English or French, within 24 hours.

Your data hosted in Europe

Your data and your customers’ data are hosted in Europe, and your customer list stays yours, never shared with a platform.

Pricing

Voxtya vs Custplace pricing

Item Voxtya Custplace
Price €29/month per service, Suite €119/month FREE €0, BUSINESS €35/month excl. VAT, PREMIUM €125/month excl. VAT (annual), ELITE on quote
Commitment No commitment, cancel in 1 click Annual billing shown for BUSINESS and PREMIUM

Prices checked on October 29, 2026 on the official websites.

Voxtya pricing as of October 26, 2026: €29/month per service (website, bookings, review collection, review replies, social media, visibility), €49/month for two linked services, €119/month for the full Suite; 20% off with yearly billing. 30-day free trial, no commitment.

Custplace prices are indicative, taken from its public information: check its website for the current rate before you decide.

Sources checked on October 29, 2026: fr.custplace.com/business/tarifs · fr.custplace.com/business/collecter-les-avis

See Voxtya pricing in detail

Outside France

Using Voxtya outside France

Voxtya is a French company, but the tool works the same way for a café in Brussels, a salon in Luxembourg or a restaurant in Geneva. Here is what to expect if you compare Voxtya with Custplace from outside France or for English-speaking customers.

The app in English

Your dashboard is available in English and in French, and you can switch language at any time. Your team can work in the language they are most comfortable with.

Prices in euros

Every service costs €29 a month, two linked services €49 and the full Suite €119, billed in euros by card. No setup fee and no fee per booking or per cover.

Google reviews, wherever you are

Review collection and replies work with your Google Business Profile, in any country. When a review is written in English, the reply is written in English too, then published automatically or after you read it, as you choose.

A website in English and French

With the Website service, your site is translated automatically into English and French, so visitors, tourists and expats can read your menu, hours and services.

Bookings on Paris time

Booking slots and cancellation deadlines run on Paris time (CET/CEST), like Belgium, Luxembourg, Switzerland and most of central Europe. In Ireland or the UK, Paris is one hour ahead.

A real person to talk to

Questions go to a real person, in English or in French, who replies within 24 hours on working days, often the same day. You can start with the 30-day free trial (cancel in 1 click).

Switching

Switching from Custplace to Voxtya

01

Create your account

Find your Google listing by name: Voxtya picks up your name, address, hours, photos and reviews.

02

Set up the first service

Print your QR code (poster, table tent, invoice), then choose the tone and sign-off of your review replies.

03

Keep Custplace during the switch

Run both side by side for a few weeks (for example until bookings already taken have been honoured), then stop Custplace.

04

Add the other services

Turn them on whenever you like: they reuse the same information, nothing to type twice. 30-day free trial, cancel in 1 click.

FAQ

Questions about Voxtya vs Custplace

Custplace review: what does it do?
According to its website (checked on 29 October 2026), Custplace is an NF-certified reputation platform: review collection by QR code, email or text, AI-written replies, 100+ review sources in one place, business information pushed to Google, Apple Maps and Pages Jaunes, NPS surveys. Its references are mainly networks (Fnac Darty, Optical Center). No bookings and no full website: a local page.
How much does Custplace cost?
Its pricing page lists FREE at €0, BUSINESS at €35/month excl. VAT and PREMIUM at €125/month excl. VAT billed annually, ELITE on quote, and an E-commerce plan at €49/month excl. VAT. Its home page shows a different grid (“Local Profile” €79, €149 and €249/month): check the exact price before choosing.
Custplace or Voxtya?
Custplace if you run a network and want certified reviews from many platforms in one place. Voxtya if you are a local business and want, in one place, more Google reviews (wheel, QR, email), a reply to each one, a website, bookings and your social media.
What is the best alternative to Custplace?
It depends on your business. Custplace remains a good fit for: A free plan to get started (local page, review replies); business information pushed to Google, Apple Maps and Pages Jaunes and multi-site networks: NF-certified reviews, 100+ review sources (Premium). Voxtya is the better alternative for: businesses that want a real website and bookings, not just a local page; A prize wheel and email campaigns to get reviews and 30-day free trial on every service. Compare the table above, then try Voxtya free for 30 days.
Can I easily migrate from Custplace to Voxtya?
Yes. Allow about half an hour: you find your Google listing by name, Voxtya picks up your information (photos, hours, recent reviews) and you choose which services to enable. Our support team can walk you through it by email or video call, in English or French. No lock-in: you can go back to Custplace at any time.
Does Voxtya cover everything Custplace does?
Voxtya replaces most of Custplace's use cases and goes further in several areas (built-in showcase site, wheel of fortune for reviews, AI post generation). To check your specific case, see the comparison table above. If you have a very specific need, write to us: we reply within 24 hours.
How much does Voxtya cost vs Custplace?
Voxtya offers 6 à-la-carte services at €29/month (Website, Bookings, Review collection, Review replies, Social media, Visibility & insights), 2 linked services at €49/month, or the full Suite at €119/month. Additional location: +€39/month. See full pricing. No forced yearly commitment: compare with the table above.
Is there a free trial before I commit?
Yes: 30-day free trial, €0 today and no commitment (nothing is charged if you stop before the end). You can import your Google listing, test the wheel of fortune, build your showcase site, enable bookings. Keep your services after the trial or cancel in 1 click.
Can I use Voxtya if my business is outside France?
Yes. The app is available in English and French, prices are in euros, and review collection and replies work with any Google Business Profile, whatever the country. Bookings run on Paris time (CET/CEST), which suits Belgium, Luxembourg and Switzerland; in Ireland or the UK, Paris is one hour ahead. See the Using Voxtya outside France section above.
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