Voxtya
Case study · Hotel

Hôtel du Lac: from 4.3 to 4.7 on Google in 6 months

This independent hotel turned on Voxtya (multi-platform review management, website, seasonal posts) to win more direct bookings.

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4.3 → 4.7Google rating
6 monthsto get there
01The business

Hôtel du Lac

Hotel

This independent hotel turned on Voxtya (multi-platform review management, website, seasonal posts) to win more direct bookings.

02The starting point

Before Voxtya

Google rating 4.3, Booking score 8.2, no direct bookings

03The solution

What was set up with Voxtya

Review replies in the guest's language (FR/EN/DE)
Polished website with a contact form
Seasonal Google posts (terrace, events)
Recurring complaints spotted and fixed
04The results

What changed

Before

Google rating 4.3, Booking score 8.2, no direct bookings

With Voxtya

Google 4.7, Booking score 8.9, 23% direct bookings in 6 months

They also say
« In 2 months, our Google rating went from 3.8 to 4.5. Customers come back more often thanks to personalized responses. »
Sophie B., Hôtel Le Rivage, Nice
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