Complete guide

Free QR code or review software: what does your business really need?

Quick answer: not to start. A free QR code linking to your Google review form, placed at the till and mentioned out loud, is enough to begin. Review software becomes useful when you want the request to go out on its own after every visit (email after a booking, campaigns), give customers a reason to take part (prize wheel), and reply to every review without losing your evenings. At Voxtya, Review collection costs €29 a month, €49 with Review replies.

Google gives you a free link for leaving a review, and any generator turns it into a QR code. So why pay for review software? Sometimes you should not. But a QR code on the counter asks nobody anything, sends no follow-up and replies to no reviews. Here is what each option does, what it costs, and how to tell where you stand.

Key takeaways

  • The Google review link and its QR code are free: every business should have them.
  • What makes the difference is asking at the right moment, every customer, without thinking about it: that is where software helps.
  • Software also adds review replies, rating tracking and sometimes a game such as a prize wheel.
  • Start free; move to a tool when you forget to ask or reviews go unanswered.
Updated 4 min read By the Voxtya team

Do you need software to get more Google reviews?

The number of reviews depends mainly on one thing: how many customers you invite, and when. A QR code forgotten behind the coffee machine brings almost nothing; asking every happy customer at the right time changes everything. So the real question is: can you do it yourself, every day?

Free QR code or software: what each option does

Free link and QR codeReview software (e.g. Voxtya)
PriceFreeSubscription (Voxtya: €29/month)
QR code in your nameGenerate and print yourselfPrint-ready materials with your name and colours
Request after each visitOut loud, customer by customerEmail sent automatically after a booking; campaigns to your customers
A reason to take partNoPrize wheel (a chance to win, nothing guaranteed)
Review repliesBy handWith the Review replies service: written in your tone
Rating and review trackingOn your profileDashboard, alerts

Free tool, no sign-up

Reviews per month calculator

How many Google reviews can you get each month from your customers and the way you ask? Free.

Calculate

Making the most of the free option

  1. Get your review link from your Google profile.
  2. Turn it into a QR code and print it large where customers wait: till, bill, counter, invoice.
  3. Ask every customer the same way, with a simple sentence.
  4. Email the link to customers whose address you have (email templates).
  5. Reply to every review within a week.

The reviews per month calculator estimates what you can get from your daily customer numbers.

Signs that software would save you time

  • You forget to ask as soon as it gets busy
  • Your most recent reviews are months old
  • Some reviews have been unanswered for weeks
  • Nearby competitors have far more reviews than you
  • You already take online bookings and could ask for a review automatically afterwards

To compare your profile with your neighbours’, see local competitor analysis.

What about the prize wheel?

The prize wheel gives customers a reason to spend a minute: after their visit and review, they try their luck at winning a small prize (a coffee, a dessert, a discount on the next visit). Nothing is guaranteed, and it is reserved for real customers of the business. Google’s review rules and how to present it are covered in the wheel of fortune for Google reviews.

By trade

TradeWhen to askOption that is often enough
Restaurant, barWith the bill, or by email after a bookingSoftware if you take online bookings
Bakery, caféAt the counter, regularsQR code + prize wheel to make it fun
Hair or beauty salonAt the end of the appointmentQR code at the till; software for the follow-up email
Tradesperson, garageAt the end of the job or on handoverLink emailed with the invoice
Hotel, B&BAt check-outEmail after the stay

Advice by trade: restaurant, bakery, hair salon, tradesperson.

The rules, free or paid

  • Asking for a review is allowed; paying for a review or offering something in exchange for a positive one is not.
  • Invite all customers the same way, without picking the happiest.
  • Never reviews written by you, your family or staff.

The full framework: online review laws.

This guide for your trade

Go further

Sources

The rules quoted in this guide come from these official pages, checked on October 30, 2026.

Is a free QR code enough to get Google reviews?
To start, yes, as long as it is placed where customers wait and you ask every customer. What is missing afterwards is consistency: software sends the request automatically after each visit.
How much does Google review software cost?
At Voxtya, Review collection costs €29 a month (€23 billed yearly), and €49 with Review replies. Other tools cost more or work on quotes: compare the total price over 12 months.
How do I create a QR code for Google reviews?
Get the review link from your Google profile, then turn it into a QR code with a generator. With Voxtya, print-ready materials in your name are included.
Can I offer something in exchange for a review?
Google forbids offering something in exchange for a review. Voxtya’s prize wheel is a chance to win, nothing is guaranteed; its rules are explained on the dedicated page.
Does review software also reply to reviews?
At Voxtya, that is the Review replies service, added to Review collection (€49 for both): every review gets a reply in your tone.
How many reviews can I expect per month?
It depends on your number of customers and how you ask. Voxtya’s reviews per month calculator gives an estimate from your figures.
Do I need software if I have few customers?
Rarely: with a few customers a day, asking out loud and a QR code are enough. Software makes sense when volume makes systematic asking hard.
Can I ask only happy customers for reviews?
No: Google forbids selectively soliciting reviews. Invite everyone the same way.
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