VoxtyavsTrustpilot·Review management

Voxtya vs Trustpilot: which review platform should you choose?

Voxtya or Trustpilot? Who each is for: Voxtya, businesses that want to boost their Google reviews directly; Trustpilot, e-commerce and online services (international customers). Entry price: Voxtya, €29/month per service; Trustpilot, Plus plan €250/month (annual). Trustpilot builds its own review platform. Voxtya relies on the platform your customers actually use: Google. This difference changes everything.

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An honest comparison, written by Voxtya 30-day free trial · No commitment

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Quick answer

Trustpilot is excellent for online shops that want to build a reputation on its own platform. For a bricks-and-mortar business, Google reviews are what bring customers in: Voxtya targets that source directly.

Comparison table · When to choose Trustpilot · Pricing · Outside France · FAQ

Also read: Free Yelp for Business alternatives (2026)

Side by side

Voxtya vs Trustpilot at a glance

Feature Voxtya Trustpilot
Google reviews (visible in Maps) Direct target Third‑party platform
In‑store QR code review collection Printable flyer included Partial (email-focused)
Wheel of fortune Included No
AI review replies 1 click Top-tier plan only
Multi-platforms (Google + TripAdvisor + Facebook) Google (Facebook and TripAdvisor soon) Trustpilot only
Website included Yes No
Entry price €29/month per service Plus plan €250/month (annual)

When to choose Trustpilot

What Trustpilot does well:

  • E-commerce and online services (international customers)
  • Building brand trust on Trustpilot
  • A review widget for an online shop

When to choose Voxtya

What Voxtya does differently:

  • Businesses that want to boost their Google reviews directly
  • Restaurants, bakeries, tradespeople (local, consumer-facing)
  • Personalized AI replies and built-in collection
Pricing

Voxtya vs Trustpilot pricing

Item Voxtya Trustpilot
Entry price €29/month per service Plus plan €250/month (annual)

Voxtya pricing as of October 14, 2026: €29/month per service (website, bookings, review collection, review replies, social media, visibility), €49/month for two linked services, €119/month for the full Suite; 20% off with yearly billing. 30-day free trial, no commitment.

Trustpilot prices are indicative, taken from its public information: check its website for the current rate before you decide.

See Voxtya pricing in detail

Outside France

Using Voxtya outside France

Voxtya is a French company, but the tool works the same way for a café in Brussels, a salon in Luxembourg or a restaurant in Geneva. Here is what to expect if you compare Voxtya with Trustpilot from outside France or for English-speaking customers.

The app in English

Your dashboard is available in English and in French, and you can switch language at any time. Your team can work in the language they are most comfortable with.

Prices in euros

Every service costs €29 a month, two linked services €49 and the full Suite €119, billed in euros by card. No setup fee and no fee per booking or per cover.

Google reviews, wherever you are

Review collection and replies work with your Google Business Profile, in any country. When a review is written in English, the reply is written in English too, then published automatically or after you read it, as you choose.

A website in English and French

With the Website service, your site is translated automatically into English and French, so visitors, tourists and expats can read your menu, hours and services.

Bookings on Paris time

Booking slots and cancellation deadlines run on Paris time (CET/CEST). That is the same time zone as Belgium, Luxembourg, Switzerland and most of central Europe. In Ireland or the UK, remember that Paris is one hour ahead.

A real person to talk to

Questions go to a real person, in English or in French, who replies within 24 hours. You can start with the 30-day free trial (cancel in 1 click).

FAQ

Questions about Voxtya vs Trustpilot

What is the best alternative to Trustpilot?
It depends on your business. Trustpilot remains a good fit for: E-commerce and online services (international customers); building brand trust on Trustpilot and A review widget for an online shop. Voxtya is the better alternative for: businesses that want to boost their Google reviews directly; restaurants, bakeries, tradespeople (local, consumer-facing) and personalized AI replies and built-in collection. Compare the table above, then try Voxtya free for 30 days.
Can I easily migrate from Trustpilot to Voxtya?
Yes. Allow about half an hour: you find your Google listing by name, Voxtya picks up your information (photos, hours, recent reviews) and you choose which services to enable. Our support team can walk you through it by email or video call, in English or French. No lock-in: you can go back to Trustpilot at any time.
Does Voxtya cover everything Trustpilot does?
Voxtya replaces most of Trustpilot's use cases and goes further in several areas (built-in showcase site, wheel of fortune for reviews, AI post generation). To check your specific case, see the comparison table above. If you have a very specific need, write to us: we reply within 24 hours.
How much does Voxtya cost vs Trustpilot?
Voxtya offers 6 à-la-carte services at €29/month (Website, Bookings, Review collection, Review replies, Social media, Visibility & insights), 2 linked services at €49/month, or the full Suite at €119/month. Additional location: +€39/month. See full pricing. No forced yearly commitment: compare with the table above.
Is there a free trial before I commit?
Yes: 30-day free trial, €0 today and no commitment (nothing is charged if you stop before the end). You can import your Google listing, test the wheel of fortune, build your showcase site, enable bookings. Keep your services after the trial or cancel in 1 click.
Can I use Voxtya if my business is outside France?
Yes. The app is available in English and French, prices are in euros, and review collection and replies work with any Google Business Profile, whatever the country. Bookings run on Paris time (CET/CEST), which suits Belgium, Luxembourg and Switzerland; in Ireland or the UK, Paris is one hour ahead. See the Using Voxtya outside France section above.
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