What gets in the way for an auto repair shop
Suspicion about prices
Many drivers fear being overcharged. Reviews that mention estimates kept and clear explanations are worth more than any advert.
Complaints about delays
A late part, a car kept longer than planned: these are the most common complaints, and they call for a precise reply.
Customers do not return for months
Between two services, a customer may not come back for a year. The review must be asked for at collection, not later.
Up against chains and fast-fit centres
National chains often show many reviews. An independent shop stands out with detailed reviews about service and honesty.
How it works with Voxtya
- At the counter, when handing back the keys. A QR code stand on the counter and the QR code printed on the invoice. Customers scan while you hand back the keys.
- The email the next day. A campaign to the week’s customers, from the list you paste or import, with an unsubscribe link. If customers book or request a quote on your Voxtya website, their email is already there.
- Factual replies. For a review about a price or a delay, the AI drafts a reply that restates the facts (estimate approved, part ordered, customer called) without arguing. You edit and paste it on Google.
- A website that reassures. With the Website: your services, hours, quote request form and reviews together on one page.
Try the example
See Garage Central Paris’s review page (demo)
Garage Central Paris, a fictional garage in Paris, is our demo: the review page opened by the QR code, and on its website the services and the quote request.
In practice
| Review | Useful reply | Avoid |
|---|---|---|
| “Too expensive” | Recall the signed estimate and the parts replaced | Accusing the customer of bad faith |
| “Car returned late” | Explain the late part and the call you made | A vague apology with no facts |
| “Honest, they saved me a pointless repair” | Thank them, restate how you work | A copy-pasted reply |
How much it costs
Review collection
€29/month
€23/month billed annually
Review collection + Replies
€49/month
€39/month billed annually
No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.
30 days free
Google reviews · Auto repair shop
QR code at the counter and on the invoice, an email after collection, factual replies on price and delays.