What gets in the way for an independent shop
Quick purchases
The customer pays in a minute. The review request has to fit on the counter, not in a conversation.
Advice does not show
What sets you apart (time spent advising, the selection, the gift wrapping) only appears on Google if customers write about it.
A sleepy Google listing
Many shops have a handful of old reviews. A customer comparing two neighbouring shops often picks the one with recent reviews.
Seasonal peaks
Christmas, Mother’s Day, sales: that is when most new customers walk in, and the best time to ask for a review.
How it works with Voxtya
- The QR code at the till and on the packaging. A stand next to the card terminal, a sticker on the bag or gift wrap, a QR code on the receipt. It leads to your review page, then Google.
- A campaign after the holidays. Paste your customer or subscriber list: an email asks for their review, with an unsubscribe link. The Website also includes a newsletter sign-up form.
- A reply to every review. The AI drafts a reply in the shop’s tone that picks up what the customer liked (the advice, the gift wrap). You paste it on Google.
- The wheel of fortune, as an option. For busy periods, the wheel offers a small prize to every customer after their review, with no condition on the rating.
Try the example
See Boutique Lumière’s review page (demo)
Boutique Lumière, a fictional concept store in Paris, is our demo: the review page opened at the till, and its website with newsletter and social media.
In practice
| Moment | Medium | Why it works |
|---|---|---|
| Payment | QR stand by the terminal | The phone is already in hand |
| Packaging | QR sticker on the bag | They find the link at home |
| After the holidays | Email campaign | New customers still remember you |
| Google listing | A reply to each review | Visitors see you read them |
How much it costs
Review collection
€29/month
€23/month billed annually
Review collection + Replies
€49/month
€39/month billed annually
No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.
30 days free
Google reviews · Independent shop
A QR code at the till and on the bag, an email that asks for the review, replies in your tone.