What gets in the way for a personal trainer
Word of mouth does not show
Your clients recommend you to friends, but not on Google. A stranger looking for a trainer in your town only sees your rating and number of reviews.
No counter, no till
In the park, at home or in a gym that is not yours, there is no fixed place for a table stand. The review request goes through your phone.
The first session is not the right moment
Clients review you when they feel progress: after a few weeks, an assessment, a goal reached. Ask too early and you get a vague review or none.
Reviews about results and health
Weight lost, pain, getting back after an injury: clients may write a lot about themselves. Your reply should neither repeat those details nor promise the same result to others.
How it works with Voxtya
- Your review link, sent in one message. Your review page has its own link: send it by message after the session where the client reached a milestone. You choose the moment, Voxtya provides the link and the page.
- A QR code in your bag or at the gym. A card with a QR code to show at the end of a session, a sticker in the studio or changing room if you have a place: clients scan and land on your Google listing.
- The email after the session, if clients book online. With the Bookings service, a review request can be emailed the day after the session (delay adjustable). For clients who come every week, switch it off and send your link yourself at the right moment.
- AI-drafted replies. For each review, the AI drafts a reply that thanks the client in their tone, without repeating personal details. Published on Google automatically or after you read it: your choice.
Try the example
See a demo review page
No demo trainer yet: the review page of Salon Eden Paris, a fictional salon, shows exactly what your client sees when opening your link, with the button to Google.
In practice
| Review | Useful reply | Avoid |
|---|---|---|
| “Lost 8 kilos thanks to him” | Thank them for their commitment, without repeating the number | “With me, you will lose 8 kilos too” |
| “Sessions adapted after my knee injury” | Thank them for their trust, stay general | Detailing the injury or the programme |
| “Cancelled twice at the last minute” | Apologise, say what changes, offer to talk | Explaining with private matters |
| “Great vibe at the Saturday session” | Thank them, mention the slot, invite them back | A bare “thanks” |
What to avoid when asking for reviews
- Offering a free session for a review: Google prohibits incentives in exchange for reviews. Voxtya’s prize wheel is a game of chance, after the review, where nothing is guaranteed and the rating is never asked.
- Asking friends and family to post: only real clients should leave a review.
- Posting before / after photos without written consent: they show a person’s body; ask for consent before using them, including in a reply to a review.
For session bookings, see booking software for personal trainers; for the general method, the guide get more Google reviews.
How much it costs
Review collection
€29/month
€23/month billed annually
Review collection + Replies
€49/month
€39/month billed annually
No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.
30 days free
Google reviews · Personal trainer
A review link to send at the right moment, a QR code at the gym, replies that promise no results.