Google reviews · Beauty salon

Google reviews for beauty salons and therapists

Before trusting a stranger with her face or nails, a client reads the reviews and checks they are recent. Here is how a beauty salon gets regular Google reviews with Voxtya, while keeping the discretion its clients expect.

Updated By the Voxtya team

What gets in the way for a beauty salon

Loyal clients, few reviews

Your regulars come every month but have never thought of leaving a review. Yet they are the ones who describe your work best.

Discretion matters

Waxing, body treatments, skin issues: a reply to a review must never mention the treatment received or any personal detail.

The payment moment is short

The client pays, books her next visit and leaves. The review request has to fit in one gesture.

Photos speak for you

Nails or make-up are judged on images. Reviews with photos reassure new clients.

How it works with Voxtya

  1. A QR code at the till and in the room. A stand at the till, a small card handed over with the receipt: the client scans and lands on your review page, then your Google listing.
  2. The email the day after. If appointments go through Voxtya, the review request is emailed the next day (adjustable delay). Otherwise, a campaign to your client list, with an unsubscribe link.
  3. Replies with no personal details. The AI drafts a warm reply that thanks the client without naming the treatment or her skin. You read it and paste it on Google.
  4. Invite a photo. On your printed materials, a simple line: “A photo of your nails? Add it to your review.”

Try the example

See a salon review page (demo)

Salon Eden Paris, our demo salon, shows the review page clients open with the QR code. It is the same for a beauty salon: your name, your colours, the button to Google.

Open

In practice

Review receivedWhat the reply saysWhat it avoids
“Great wax, quick and painless”Thank you, lovely to see you againThe treatment type, any body area
“My skin is so much better”Thank you for your trustAny detail on skin or treatment
“20 minutes late”Apologies, what has changedBlaming a colleague

How much it costs

Review collection

€29/month

€23/month billed annually

Review collection + Replies

€49/month

€39/month billed annually

No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.

30 days free

Google reviews · Beauty salon

A discreet QR code at payment, an email after the appointment, replies that give nothing away.

Read and try next

How much is review collection for a beauty salon?
€29 a month (€23 billed annually) for Review collection; €49 a month with Review replies. 30-day trial.
How do I reply without being indiscreet?
Thank the client, talk about the welcome and looking forward to seeing her again, never about the treatment or her body. The AI is set to avoid those details, and you always proofread.
Can I ask clients for a review by email?
Yes, those who gave you their address and have not objected. Every email lets them unsubscribe.
What if a client is not satisfied?
Reply quickly, offer to talk privately and, if justified, a solution. A calm reply reassures more than having no negative reviews.
Can I offer a discount for a review?
Not for a positive review: Google forbids it. A wheel of fortune offered to every client after her review, with no condition on the rating, remains possible.
Do Google reviews help fill the calendar?
They reassure new clients who find you on Google Maps. With online booking, they book straight away.
FAQ

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Try it on your own business.

A discreet QR code at payment, an email after the appointment, replies that give nothing away.