What gets in the way for an independent shop
The customer buys and leaves
A shop sees many customers it may never see again. Without a reason to return, the purchase stays a one-off.
Margins to protect
Giving away a whole product is expensive; a small discount on the next purchase pleases and often leads to a bigger basket.
Busy periods
Christmas, Mother’s Day, back to school: that is when most new customers come in, and the best time for the wheel.
An in-store attraction
The wheel catches the eye in the window and starts a conversation at the counter, without a heavy promotion.
How it works with Voxtya
- The QR code at the till and in the window. The stand by the terminal, the poster or roll-up banner from the print pack for busy periods: “Your review, then try your luck”.
- The review, then the wheel. The customer enters a first name and email, opens your Google review page, then the wheel unlocks. Their rating is never asked.
- Vouchers. €5 off a minimum spend, 10% off the next purchase, a small gift (card, candle, bookmark), and “Thanks, see you soon”.
- The right validity. Codes are valid 30 days by default; extend it after Christmas to bring people back in January.
- Validate at the till. The customer shows the code and you mark it as used in the winners list.
Try the example
See a demo wheel
Boutique Lumière, our demo shop, has no wheel yet: Le Fournil Saint-Germain’s shows the full customer journey. For a shop, only the prizes change.
In practice
| Prize | Cost | Effect on the next visit |
|---|---|---|
| €5 off a minimum spend | Tied to the basket | Encourages a slightly bigger purchase |
| 10% off the next purchase | Variable | Brings them back |
| Small gift (card, bookmark) | Low | A nice memory, no condition |
| “Thanks, see you soon” | None | Keeps the wheel profitable |
How much it costs
Review collection
€29/month
€23/month billed annually
Review collection + Replies
€49/month
€39/month billed annually
No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.
30 days free
Wheel of fortune · Independent shop
A voucher to win at the till, a QR code in the window for busy seasons.
Read and try next
- How to get more Google reviews: the complete guide
- Customer retention for small local businesses: a practical guide
- Social media for a local business: the guide to posting without losing your evenings
- Free Google review QR code
- Voxtya for an independent shop
- Google reviews for an independent shop
- Website for an independent shop