What is the best Google review software for a restaurant?
For a restaurant, Google reviews drive the choice: diners compare the rating and number of reviews before picking where to eat. Good software should bring you a steady flow of reviews (without buying them or filtering out unhappy guests, which Google forbids) and help you reply to each one, especially the critical ones.
Here are 7 tools compared on price, AI replies, collection and commitment, with prices checked on the official websites.
The 7 restaurant Google review tools in one table
| Tool | Public price | Free plan | AI review replies | Key features | Best for |
|---|---|---|---|---|---|
| Voxtya | Review collection €29/month; collection + replies €49/month (€39 yearly) | No (free online tools) | Yes, posted automatically or after checking | QR code and posters, post-visit email, prize wheel, AI replies posted | independent restaurants that want more reviews and a reply to each |
| Ma Belle Note | Standard €29/month excl. VAT, Pro €49/month per location | No (7-day trial) | Yes, can be posted automatically | AI replies, QR code, loyalty wheel, SMS and email, customer list | restaurants and bars that also want SMS campaigns |
| PopScore | Essentiel €39/month excl. VAT, Business €69, Entreprise €99 (-20% yearly) | No (7-day trial) | Yes, one click; auto-replies capped at 10/day (Essentiel) | AI replies, web games, SMS included, QR code and flyer | businesses that want games and SMS to collect reviews |
| Riwil | €9/month, €83/year or a €145 lifetime licence | No (7-day trial, no card) | Add-on (“AI Assistant”) | Custom wheel, QR code poster | a prize wheel on its own, at the lowest price |
| Malou | Basic around €350/month | No | Yes, by a copywriter (24 h) | Replies written by a team, Google posts, social media | restaurant groups that delegate to a team |
| Partoo | Quote only (around €99/month) | No | Partial (templates) | Synced listings, central reviews, per-location reports | restaurant chains and franchises |
| Guest Suite | Around €200 to €500/month (quote) | No | Top-plan add-on | Satisfaction surveys, consolidated reviews | groups that run satisfaction surveys |
Public prices checked on official websites: Ma Belle Note and PopScore on 6 November 2026, Riwil on 29 October 2026; Malou, Partoo and Guest Suite from our detailed comparisons (quote-only). “Excl. VAT” prices are before tax. Check before you subscribe.
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1. Voxtya: independent restaurants that want more reviews and a reply to each
Voxtya covers both halves of the job: getting reviews (a QR code in your name on tables or receipts, an email after the visit, a prize wheel to give guests a reason) and replying (a reply in your tone, posted to your Google listing automatically or after one click). Public price, no commitment. It is our tool, listed first for transparency; the restaurant Google reviews software page has the details.
Price: Review collection €29/month; collection + replies €49/month (€39 yearly)
Strengths
- Collection and replies in one place, connected Google listing
- Prize wheel and print-ready posters
- Commission-free bookings and a website in the same account
- Public price, 30-day money-back guarantee
Limits
- No SMS: collection by QR code and email
- Google-focused: no replies on Tripadvisor or TheFork
- No free plan
2. Ma Belle Note: restaurants and bars that also want SMS campaigns
Ma Belle Note, a French tool, handles Google reviews (AI replies in your tone, can be posted automatically), QR code collection with a loyalty wheel, and SMS and email campaigns to your customer list. Its examples are mostly restaurants and bars.
Price: Standard €29/month excl. VAT, Pro €49/month per location
Strengths
- AI replies and collection in one tool
- SMS and email campaigns (Pro plan)
- No commitment, lower price from the 2nd location
Limits
- Prices exclude VAT
- SMS billed on top (€0.06 each on Standard)
- No website or bookings
3. PopScore: businesses that want games and SMS to collect reviews
PopScore bets on playful collection: web games, QR code and flyer, SMS included every month, and unlimited one-click AI replies. Automatic replies are capped at 10 a day on the Essentiel plan.
Price: Essentiel €39/month excl. VAT, Business €69, Entreprise €99 (-20% yearly)
Strengths
- Unlimited one-click AI replies
- 50 SMS a month from the Essentiel plan
- Games to encourage reviews
Limits
- Prices exclude VAT, higher entry price
- Auto-replies capped on Essentiel
- No website or bookings
4. Riwil: a prize wheel on its own, at the lowest price
Riwil does one thing: a custom prize wheel (colours, logo, prizes) with its QR code poster, to encourage customers to leave a review. Review replies are a lightly documented add-on.
Price: €9/month, €83/year or a €145 lifetime licence
Strengths
- Very low entry price
- Wheel quick to set up
- Servers in France
Limits
- Review replies as a lightly documented add-on
- No post-visit review email
- No website or bookings
Detailed comparison: Voxtya vs Riwil
5. Malou: restaurant groups that delegate to a team
Malou, a restaurant specialist, hands review replies to a human team (within 24 hours) and can run your Google posts and social media.
Price: Basic around €350/month
Strengths
- Restaurant specialist
- Full delegation to a team
- Multi-location reports
Limits
- High budget
- 12-month minimum commitment
- Booking through an outside partner
Detailed comparison: Voxtya vs Malou
6. Partoo: restaurant chains and franchises
Partoo syncs listings and centralises reviews for store networks, including many restaurant brands, with an account manager.
Price: Quote only (around €99/month)
Strengths
- Built for networks
- Consolidated reports
- Dedicated support
Limits
- Quote only
- Partial AI replies (templates)
- Oversized for a single restaurant
Detailed comparison: Voxtya vs Partoo
7. Guest Suite: groups that run satisfaction surveys
Guest Suite combines satisfaction surveys and review management for restaurant and hotel groups, with AI replies on the top plan.
Price: Around €200 to €500/month (quote)
Strengths
- Surveys on top of reviews
- Multi-brand reporting
- Solid for groups
Limits
- Quote only, yearly contract
- AI on the top plan
- Starts with a sales request
Detailed comparison: Voxtya vs Guest Suite
How to choose review software for a restaurant
- Collection first: a QR code on the table or bill and an email after the visit bring more reviews than any dashboard.
- Replies posted on Google: check that the tool connects to your listing and posts the reply, not just drafts it.
- Google’s rules: no paid reviews, no filtering out unhappy guests. A prize wheel must let everyone play, review or not.
- Real price: excl. or incl. VAT, SMS on top, commitment, price of a 2nd location.
- The rest of your restaurant: if you also want a website or commission-free bookings, one tool for both saves a subscription.
Go further: all-in-one restaurant software, getting more Google reviews, the prize wheel in a restaurant and AI review reply tools.
Our method (and our bias)
Voxtya is first on this list because it is our tool: we are not neutral. For each tool we say when it is the best choice (SMS, games, wheel only, delegation, chains) and we only used dated public prices or prices already published in our comparisons, with their sources. Spotted a mistake? Write to us.
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Sources
The rules quoted in this guide come from these official pages, checked on November 6, 2026.