Detailed guide

How to choose and negotiate your restaurant suppliers

Quick answer: 1) list your needs from your menu (products, weekly quantities, frequency); 2) choose one or two core suppliers (wholesaler, trade delivery platform) and a few producers for your signature products; 3) ask for prices and compare at the real cost per portion, delivery included; 4) test for a few weeks (quality, punctuality, how they handle problems); 5) agree prices, delivery days and payment terms in writing, within the legal limits; 6) check every delivery and review prices every quarter.

Your suppliers make a big part of your menu: quality on the plate, food cost, reliable deliveries. This guide helps you decide which kinds of suppliers to use, how to compare them at the real price, what French law says about payment terms, and how to keep a relationship that lasts.

Key takeaways

  • Combine two or three kinds of suppliers: a wholesaler for the basics, producers for what makes you different.
  • Compare at the real price: usable price per kilo after waste, delivery fees and minimum order included.
  • In France, perishable food must be paid within 30 days of delivery; fresh meat within 20 days.
  • Keep delivery notes and labels: they serve traceability and prove the names and origins on your menu.
  • Review purchase prices every quarter and update your recipe cards when a price moves.
Updated 8 min read By the Voxtya team

How do you choose your restaurant’s suppliers?

A good supplier is not necessarily the cheapest on the price list. It is the one who delivers the right product, on time, with consistent quality, and who helps you out on a Saturday morning when a delivery is missing. Conversely, a cheap supplier with irregular products costs you in waste, time and disappointed customers.

This guide is part of our Running a restaurant guide. To cost a dish, see food cost and menu pricing.

Which kinds of suppliers does a restaurant need?

Most restaurants work with several families of suppliers. Each has strengths and limits.

SupplierStrengthsWatch out for
General wholesaler (delivered or cash and carry)Wide range, one contact, regular deliveriesAverage quality on some products, minimum order
Specialist wholesaler (fish, meat, fruit and vegetables)Quality, advice, seasonal productsMore suppliers to manage, more deliveries
Local producer, short supply chainFreshness, a story to tell, products that set you apartLimited volumes, seasonality, logistics sometimes on you
Online platform for trade buyersOrder at any time, easy comparisonDelivery fees, remote customer service
Wine merchant, brewer, coffee roasterAdvice on the drinks list, staff trainingConditions sometimes attached (exclusivity, loaned equipment)

A set-up that often works: a wholesaler for basics (dry goods, dairy, packaging, cleaning products), one or two specialists for the fresh products that matter most in your cooking, and a few producers for the products you feature on the menu. Avoid multiplying suppliers for a few cents: each supplier means more orders, deliveries, invoices and checks.

Short supply chains

Working with nearby producers is a real selling point, as long as you are honest: if you write a farm’s name on the menu, the product must come from that farm. Plan a menu that follows the seasons and dishes that can absorb changes in volume. Our guide making your restaurant stand out explains how to turn it into a real difference.

Included in the Website service

Restaurant menu QR code

An online menu you edit yourself when a supplier price changes, with its print-ready QR code for your tables.

Discover the menu QR code

How do you list your needs before contacting suppliers?

Before calling any sales rep, start from your menu. For each dish you have (or should have) a recipe card with ingredients and quantities. Multiply by forecast sales to get your weekly needs.

  • The list of products, grouped by family (fresh, frozen, dry goods, drinks, packaging, cleaning).
  • Average quantities per week, and the peaks (weekends, season, holidays).
  • The delivery frequency you want, based on your storage space (cold room, dry store).
  • Possible delivery slots, outside service hours.
  • Your quality requirements: size, origin, label, packaging.

This list lets you compare offers on the same basis, and it impresses sales reps: an owner who knows their volumes negotiates better. It also helps you set minimum stock levels, as explained in restaurant inventory management.

How do you compare two suppliers at the real price?

The catalogue price is not enough. Compare what the product really costs once it is on the plate: delivery fees, minimum order, preparation waste, rejected products.

An example

A fictional example: you buy 12 kg of the same product every week. Supplier A sells it at €9.80 a kilo but charges €15 for delivery: 12 × 9.80 + 15 = €132.60, or €11.05 a kilo. Supplier B sells it at €10.40 a kilo, delivered free: €124.80. B, dearer in the catalogue, saves you €7.80 per order, or €405.60 over 52 weeks.

Waste counts too

Badly trimmed fish or damaged vegetables increase your waste. If a product at €8 a kilo gives only 60% usable weight, a usable kilo costs you 8 ÷ 0.60 = €13.33. Another at €9 a kilo with 75% usable weight comes to €12 per usable kilo. Test both on a few deliveries and weigh them.

CriterionWhat to note for each supplier
PriceUnit price, discounts, expected changes
FeesDelivery, minimum order, deposits
QualityConsistency, yield after preparation, freshness on arrival
ServiceDelivery days and times, ordering lead time, emergency help
PaymentTerms, payment method, penalties
DocumentsClear invoices, stated origin, product specifications

What payment terms apply to restaurant suppliers in France?

Between businesses in France, the law limits payment terms. According to Service Public Entreprendre (page checked on 7 August 2026):

PurchaseMaximum term
General case, no specific agreement30 days from receipt of the goods
General case, term agreed between you60 days from the invoice date, or 45 days end of month
Perishable food30 days from delivery (periodic invoices: 30 days after the end of the ten-day period)
Fresh meat20 days from delivery
Spirits subject to excise duty (brandies, rum, gin, vodka…)30 days after the end of the month of delivery

If you pay late, the supplier can apply the penalties set in its terms of sale (at least three times the French legal interest rate) and a fixed €40 recovery charge per invoice paid late.

What it means for you: you cannot count on 60 days of credit for fresh produce. Plan these payments in your cash flow, especially at the start and in quiet months. And pay on time: a restaurant that pays well is better served on the day goods are scarce.

How do you negotiate with suppliers?

Negotiating does not mean crushing prices. A supplier who earns nothing from you will end up serving you last. Look for a deal that works for both sides.

  • Group your orders: fewer deliveries and more volume per delivery are arguments for free delivery or a discount.
  • Commit to a volume on a few key products in exchange for a stable price over several months.
  • Ask for seasonal prices: a product in full season is often better and more affordable.
  • Accept less uniform produce when it goes into sauces, soups or purées.
  • Pay on time, or earlier if the supplier offers a prompt payment discount.
  • Put it in writing: prices, delivery days, conditions for taking back non-compliant products.

Price request template

Hello,

I am [first name last name], manager of [restaurant name] in [town], [number] covers a day. I am looking for a supplier for [product family]. My average needs: [products and weekly quantities], preferred delivery [days and times].

Could you send me your prices, your delivery terms (minimum order, fees) and your payment terms?

Many thanks,
[first name last name, phone]

How do you check deliveries and keep traceability?

The relationship with a supplier is also built at every delivery. A quick check stops you accepting damaged products and supports your hygiene obligations.

  • Check the temperature of fresh and frozen products on arrival, and the state of the packaging.
  • Compare the delivery note with the order: quantities, products, weights.
  • Refuse or note any non-compliant product on the note, with the driver present.
  • Put everything away in the cold straight away, following “first expired, first out”.
  • Keep delivery notes, invoices and labels: they prove origin and let you trace a batch in case of an alert.

These documents have another use: in France, dish names on the menu must be accurate and match the products bought, and the origin of meat (poultry, beef, pork, lamb) must be stated, according to Service Public Entreprendre. If you write “duck from [region]” or “homemade”, your invoices must be able to prove it. Hygiene rules on receiving goods are covered in food hygiene and HACCP in a French restaurant, and mandatory wording in mandatory restaurant signs in France.

How do you keep track of suppliers over time?

Prices move, and so does quality. A short routine is enough to avoid surprises.

WhenWhat to do
Every deliveryCheck, signed note, problem written down
Every monthReread invoices for your ten most expensive products; spot increases
Every quarterAsk a competing supplier for prices on those products; update recipe cards
Every menu changeReview the supplier list against the new dishes

A supplier price rise that you do not pass on quietly lowers your margin. That is why this tracking must be linked to your recipe cards and food cost percentage, explained in restaurant profitability. If a rise forces you to change your menu prices, our guide announcing a price increase helps you do it without losing customers.

With Voxtya: Voxtya does not place your orders, but the Visibility & insights service tracks your rating and reviews every month against 3 to 5 competing restaurants: you quickly see whether a product change pleases or disappoints your customers. See Visibility & insights

The restaurant owner’s guide

Open, run, grow: each stage has its full guide and detailed guides, with their reading time.

This guide for your trade

Go further

Sources

The rules quoted in this guide come from these official pages, checked on October 28, 2026.

How many suppliers should a restaurant have?
Enough for quality and secure supply, no more. Many restaurants work with one core wholesaler, one or two fresh-produce specialists and a few producers for their signature products.
What payment term applies to fresh produce in France?
For perishable food, 30 days from delivery, according to Service Public Entreprendre. For fresh meat, 20 days from delivery.
Can you pay a supplier at 60 days in France?
As a general rule, an agreed term can go up to 60 days from the invoice date or 45 days end of month. But shorter terms apply to perishable food and fresh meat.
What happens if you pay late?
Late payment penalties set in the supplier’s terms of sale, at least three times the legal interest rate, and a fixed €40 recovery charge per invoice paid late.
Should you favour local producers?
For the products that set you apart, often yes: freshness, seasonality, a story to tell. Keep a core supplier for the rest, and stay honest on the menu: a farm name you quote must be the real origin.
How do you compare two suppliers?
At the real price per usable kilo: catalogue price, delivery fees, minimum order and preparation waste. Test a few deliveries before switching.
How do you negotiate a discount?
Group your orders, commit to a volume on a few products, use seasonal produce and pay on time. Put the conditions you obtain in writing.
What should you do with a non-compliant delivery?
Refuse it or note the problem on the delivery note with the driver present, take a photo if needed, and tell the supplier the same day.
Why keep supplier invoices?
For your accounts, for traceability in case of a food safety alert, and to prove what you write on the menu: product names, origin, homemade.
FAQ

Your questions, answered.

Another question?

Write to us: a real person gets back to you quickly.

Contact us
30-day free trial, no commitment

Put it into practice.

Voxtya brings Google reviews, website, bookings and social media together in one app built for local businesses.

30-day free trial · cancel in 1 click