What gets in the way for a beauty salon
The client leaves relaxed… and forgets
After a treatment, the client pays, books the next appointment and leaves. Without one simple gesture at the till, the review waits forever.
A prize must not block a room
A free one-hour facial costs a whole slot. You need prizes that please in a few minutes or with no room time at all.
The appointment rhythm
An infill every three or four weeks, a wax every four to six: the code must stay valid until the next appointment.
A calm atmosphere
No question of turning the front desk into a funfair. The wheel is offered discreetly, on the client’s own phone.
How it works with Voxtya
- A stand at the till, a card with the receipt. The A6 stand from the print pack next to the card terminal, or a small card slipped in with the receipt: “Your review, then try your luck”.
- The review, then the wheel. The client enters a first name and email, opens your Google review page with one button, then the wheel opens. Her rating is never asked.
- Beauty prizes. A free nail polish, a free eyebrow wax, 10% off the next facial, a sample or travel-size product, and a “Thanks, see you soon” segment. You set the odds of each prize.
- A code that covers the next visit. Codes are valid 30 days by default: set it to 45 or 60 days so it covers your appointment rhythm.
- Validate at the till. The client shows her code at the next appointment and you mark it as used in the winners list.
Try the example
See a demo wheel
Our demo beauty salon has no wheel yet: Le Fournil Saint-Germain’s shows exactly what the client sees (first name, email, review, wheel, code). For a salon, only the prizes change.
In practice
| Prize | Room time | Brings them back? |
|---|---|---|
| Free nail polish | About 15 minutes | Yes, at the next appointment |
| Free eyebrow wax | About 15 minutes | Yes |
| 10% off the next facial | None | Yes |
| Sample or travel-size product | None | A nice memory, no condition |
| Free full facial | One hour | Yes, but costly |
Short prizes, or prizes with no room time, keep the wheel profitable; so does the “Thanks, see you soon” segment.
Nail bars, spas, mobile beauticians
For a nail bar, the simplest prizes are a polish, nail art on two nails or money off the next infill. For a spa, money off a massage or free access to the steam room if you have one. A mobile beautician can hand over the card when the client pays: the QR code leads to the same review page.
If your clients book online, beauty salon booking software is a separate service: the wheel and bookings work independently. To reply to reviews without revealing anything about the treatment, see Google reviews software for beauty salons.
Wheel of fortune: a game of chance for your customers
The wheel is a small game offered to your customers after their visit. They share their opinion on Google, whatever it is, then try their luck. It is not a payment for a review: nothing is guaranteed, and depending on the prizes you set, a spin may win nothing.
- The prize never depends on the rating or what the review says. Voxtya’s wheel never asks for the rating and does not read the review.
- The same QR code for every customer, without picking those who look happy.
- Meant for your real customers: the QR code is displayed in your business, the customer opens your Google page with one button, then the wheel opens a few seconds later; you set the delay between two plays with the same email address.
- Your materials talk about a review, whatever it says, never “5 stars”, “a good review” or “a positive review”.
Ready-made lines for your posters and your team: prize wheel and Google reviews: good practice.
How much it costs
Review collection
€29/month
€23/month billed annually
Review collection + Replies
€49/month
€39/month billed annually
No commission, no commitment, 30-day free trial (card required, nothing is charged before the trial ends). All prices: Pricing page.
30 days free
Wheel of fortune · Beauty salon
A discreet QR code at the till, an express treatment or discount to use at the next appointment.
Read and try next
- How to get more Google reviews for a beauty salon
- Beauty salon, nail and lash Instagram post ideas: 35 ideas and captions
- Customer retention for small local businesses: a practical guide
- Google review calculator
- Voxtya for a beauty salon
- Booking software for a beauty salon
- Google reviews for a beauty salon
- Website for a beauty salon
