Social media and customer loyalty guides
Posting regularly, staying in touch with customers and bringing them back: simple methods and templates.
8 free guides, no sign-up · Updated
Guides in this topic
Social media for a local business: the guide to posting without losing your evenings
Pick your networks, know what to post and keep a realistic pace, trade by trade.
Read the guideCustomer retention for small local businesses: a practical guide
Welcome, customer records, loyalty cards, emails and reviews: simple ways to bring customers back, by the rules.
Read the guideAn email newsletter for your small business: how to do it well
Collecting addresses, writing a good subject line, 12 content ideas and 4 emails to copy to bring customers back.
Read the guideReferral programs for small businesses: how to grow word of mouth
Get people talking: spark word of mouth and run a simple referral scheme without software, with templates and the rules.
Read the guideCustomer satisfaction survey template for small businesses
Ready-to-copy questions by trade, NPS and CSAT explained simply, sending, analysis and GDPR basics.
Read the guideHair salon client retention: the method and messages to copy
Rebooking at the chair, client cards, follow-ups at the right time, messages to copy and how to measure your return rate.
Read the guideBeauty salon client retention: how to keep clients coming back
Rebooking in the room, treatment rhythms, packages, client cards and reminder emails for beauty salons.
Read the guideWine shop customer loyalty: 12 practical ideas to turn browsers into regulars
Customer notes, a wine club, tastings, Christmas orders and an honest newsletter: 12 ideas to keep customers coming back.
Read the guideLess time on the computer, more for your customers.
Voxtya brings Google reviews, website, bookings and social media together in one app built for local businesses.