Podium competitors for small businesses: Birdeye, NiceJob, GatherUp, Trustpilot or Voxtya?

Podium and its 5 competitors at a glance

Competitor prices come from our side-by-side comparisons (Podium, Birdeye, NiceJob, GatherUp, Trustpilot); check each vendor’s site before you sign, prices change.

When Podium is still the right choice

Podium is strong at one thing: talking to customers by text message. If most of your leads arrive through webchat on your website and you run high-volume texting campaigns, with someone in the team to answer all day, Podium does that well: it is its signature feature.

If, like most small businesses, your customers find you on Google Maps, read your reviews and then call, book or walk in, you pay Podium for channels you hardly use. That is when a competitor makes sense.

How to choose in 4 questions

1. Where do your customers find you? Google Maps and Google reviews: favour a tool that collects and answers Google reviews. Texting: Podium.
2. How many locations? One to twenty: a self-service tool. Fifty and more with head-office reporting: Birdeye.
3. Do you also need a website or online booking? Only Voxtya includes both, with no commission on bookings. NiceJob adds a basic website.
4. Demo or trial? Podium and Birdeye start with a sales call. With Voxtya you start alone, with a 30-day free trial and cancel in 1 click.

What Voxtya does, and what it does not

All 6 services: Suite at €119 a month (€95 billed yearly). Extra location: €39 a month. Details on the pricing page.

Switching from Podium in 3 steps

1. Link your Google profile with the Google account that manages it: your existing reviews and ratings stay on Google, nothing is lost.
2. Replace your review link: print the new QR code for the counter or tables and put the new link in your emails.
3. Set up replies: automatic, or suggested for you to approve. Then end your Podium plan at the date your contract allows.